Privacy Policy
How we collect, use, and protect your information
Last updated: March 2, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, password when you create an account
- Profile Information: Shop name, bio, logo, and other profile details for sellers
- Transaction Information: Purchase history, payment details (processed securely by our payment providers)
- Communication: Messages between buyers and sellers, support inquiries
2. Information Collected Automatically
When you use Terradine, we automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and actions taken on the Platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
4. Information Sharing
We may share your information in the following circumstances:
- With Sellers/Buyers: To facilitate transactions, we share necessary information between parties
- Service Providers: With third parties who perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: If required by law or to protect rights, safety, or property
- Business Transfers: In connection with a merger, sale, or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent where processing is based on consent
7. Cookies
We use cookies and similar technologies to provide and improve our services. You can control cookies through your browser settings, but disabling cookies may affect functionality.
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
9. Children's Privacy
Terradine is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
11. Contact Us
If you have questions about this Privacy Policy, please contact us.