1. Acceptance of Terms
Welcome to Terradine ("we," "our," or "us"). By accessing or using our website, services, or platform (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Description of Service
Terradine is a marketplace platform that enables:
- Creators: Designers and template creators who can browse, select, and list templates on their Etsy shops
- Customers: End users who purchase templates on Etsy and receive customization access
- Administrators: Platform owners who create and manage the template marketplace
3. User Accounts
3.1 Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Types
Creator Accounts: Subscribe to monthly or yearly plans to access unlimited templates and list them on their Etsy shops.
Customer Accounts: Created automatically when purchasing templates through Etsy. Receive access codes for template customization.
4. Creator Subscription Terms
4.1 Subscription Plans
We offer multiple subscription tiers:
- Starter Plan: Free with limited features
- Pro Plan: Paid monthly or yearly subscription with full features
- Enterprise Plan: Custom pricing for high-volume users
4.2 Billing and Payment
- Subscriptions are billed in advance on a monthly or yearly basis
- All fees are in USD unless otherwise stated
- Payment is processed through Stripe, our secure payment processor
- You authorize us to charge your payment method on file
- Failed payments may result in service suspension
4.3 Cancellation and Refunds
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- No refunds for partial months or unused time
- 30-day money-back guarantee for first-time subscribers
- After cancellation, your account reverts to the free Starter plan
5. Etsy Integration
5.1 Authorization
By connecting your Etsy shop to Terradine:
- You authorize us to access your Etsy shop via OAuth 2.0
- You grant permission to create listings on your behalf
- You allow us to receive order notifications via webhooks
- You acknowledge that listing creation complies with Etsy's policies
5.2 Your Responsibilities
- Maintain an active Etsy shop in good standing
- Ensure compliance with all Etsy policies and regulations
- Set appropriate pricing for your market
- Handle customer service for your Etsy sales
- Manage your own taxes and legal obligations
5.3 Revenue and Commissions
- Your subscription fee covers unlimited template listings
- We do NOT take a commission on your Etsy sales
- All revenue from Etsy sales goes directly to you
- You are responsible for Etsy fees and transaction costs
6. Intellectual Property Rights
6.1 Platform Content
All templates, designs, text, graphics, logos, and other content provided by Terradine are protected by copyright, trademark, and other intellectual property laws. We retain all rights to our platform content.
6.2 Template Licensing
When you list a template from our marketplace:
- You receive a non-exclusive license to sell the template
- The original copyright remains with Terradine or the original creator
- You may not claim ownership of the template designs
- You may not redistribute templates outside of the platform
- License terminates upon subscription cancellation
6.3 Customer Usage Rights
Customers who purchase templates receive:
- Personal use license for the customized template
- Right to print and use for the stated purpose
- No right to resell or redistribute the template
- No right to claim the design as their own work
7. Prohibited Conduct
You agree NOT to:
- Violate any laws, regulations, or third-party rights
- Upload malicious code, viruses, or harmful software
- Attempt to gain unauthorized access to our systems
- Scrape, copy, or reverse engineer our platform
- Impersonate others or provide false information
- Harass, abuse, or harm other users
- Use the service for any illegal or unauthorized purpose
- Resell or redistribute our templates outside the platform
- Create multiple accounts to circumvent limitations
8. Content and Copyright
8.1 User-Generated Content
If you submit content (reviews, feedback, designs):
- You retain ownership of your content
- You grant us a license to use, display, and distribute it
- You represent that you have all necessary rights
- You will not infringe on others' intellectual property
8.2 Copyright Infringement
We respect intellectual property rights. See our DMCA Policy for reporting copyright infringement.
9. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Disclaimers and Limitations of Liability
10.1 Service Provided "As Is"
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of non-infringement
- Warranties that the service will be uninterrupted or error-free
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount you paid us in the past 12 months
- We are not responsible for third-party services (Etsy, Stripe, etc.)
- We are not liable for lost profits, data, or business opportunities
11. Indemnification
You agree to indemnify, defend, and hold harmless Terradine and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your Etsy shop activities and customer interactions
12. Termination
12.1 Termination by You
You may terminate your account at any time by canceling your subscription or contacting us.
12.2 Termination by Us
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- Your payment fails or is disputed
- We suspect fraudulent or illegal activity
- Required by law or legal process
- We discontinue the service (with 30 days notice)
12.3 Effect of Termination
- Your access to the Services will cease
- Your Etsy listings will remain but customization links may stop working
- We may delete your data after a reasonable time
- Sections that should survive termination will remain in effect
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or platform notification. Continued use of the Services after changes constitutes acceptance of the new Terms.
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of the State of Quebec, United States, without regard to conflict of law principles.
14.2 Arbitration Agreement
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.
14.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions or class arbitrations.
15. General Provisions
15.1 Entire Agreement
These Terms, along with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Terradine.
15.2 Severability
If any provision is found invalid or unenforceable, the remaining provisions will continue in full force.
15.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right.
15.4 Assignment
You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.
15.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.