Refund Policy If your item arrives damaged or significantly different from the listing, contact us within 14 days at support@cozyasmr.com for a full refund or replacement. Due to hygiene reasons, slime products cannot be returned once opened.

Shipping Information Free shipping on orders over $35! Standard shipping: $4.99. Processing time: 1-3 business days. Delivery: 7-15 business days (US). International shipping available. Tracking number provided for all orders.

Terms of Service By purchasing from CozyASMR you agree to our terms. All products are physical items shipped to your address. Colors may vary slightly from photos. Products are intended for ages 6+.

Privacy Policy We collect only what is needed to fulfill your order. Payment is processed securely by Stripe. We never store your card details.

Contact CozyASMR Email: support@cozyasmr.com Response time: Within 24-48 hours. For order issues, include your order number (COZY-XXXXXXXX).